- SERVICEIf your appliance needs service or parts, our factory-trained technicians will be there quickly to reduce down time.
- PARTSNeed appliance parts? We have a very large selection of parts and can help you find the right part for your appliance.
- DELIVERYWhen you shop with us, our professionally trained delivery team will ensure a quick and safe delivery on your purchase.
- INSTALLATIONTo save time, leave the setup to our professional team! We’ll install to ensure products are working before we leave.
OVER 50 YEARS IN BUSINESSExceptional Service Experts
There’s a reason why Douglass Appliance has been serving this area since 1967 - it’s customer satisfaction. The moment you step into our store, our committed staff is ready to provide knowledgeable support. Our goal has been to deliver the best brand at the best possible price, while delivering outstanding, friendly, customer service. We will work with you to find a product that fits your needs, budget and lifestyle. Not to mention, you’ll be supporting the local community!
The Best Deals Are Right Here
Our customers knows us best. Here’s what they have to say about shopping with us.
Highly recommend. GREAT customer service. I will never buy another appliance anywhere else. Competitive prices, knowledgeable, professional and reliable.
Nothing but 5 star customer service for the past 5 years. They have serviced all the older appliances that came with my home and helped me find quality replacements with needed.
These guys are AWESOME! We had them in to fix my washer. Arrived right on time very nice and very professional. A great demonstration of what customer service should be!
We visited the business recently to look at replacing a dryer. Dianna worked with us and we were able to get the old dryer fixed instead of replacing. Saving my mom hundreds of dollars. They came out the next day and fixed the dryer. Very friendly, prompt service!
Fantastic buying experience today. Diana was so helpful and fast to reply to my many emails. A true gem here in Danvers and a pleasure to do business with! Their local support and service is unparalleled. Bravo!